Privacy Policy
Details We Receive When You Arrange Service
Last updated: November 2026
When you request porta potty rental in Austin, we may collect your name, phone number, email address, and the service address where equipment is needed. We also receive details you provide about delivery timing, pickup, access instructions, event or project dates, and the type of service requested.
If you contact us by phone, email, or through a website form, we keep the information you share so we can respond and handle your request. Information submitted may include questions, comments, or details about an appointment.
Our website may also collect basic technical and usage information, such as browser type, pages visited, and general activity, through analytics tools or cookies. Please avoid sending sensitive personal information through a service inquiry. We collect information relevant to arranging and supporting our local porta potty services.
How We Use Your Details to Manage Service
We use the information you provide to respond to inquiries, prepare a quote, schedule delivery or pickup, and coordinate service at the address you give us. Appointment details help us plan access, timing, equipment needs, and follow-up. We may contact you by phone or email to confirm arrangements, answer questions, send service reminders, or address a change to your request.
Payment information, when needed, is handled to process charges related to your service. We may also use website activity information to understand whether pages are working and how visitors use the site.
We do not sell your personal information. Information is used for operating our business, supporting customer requests, and meeting applicable legal or recordkeeping duties.
We limit its use to those purposes and share it only as described in this policy or as required by law.
Outside Tools That Help Run Our Website and Service
Porta Rental Pros may use third-party tools in categories such as scheduling, payment processing, and website analytics. These tools can help us manage appointments, complete transactions, or understand general website activity. Information needed for a particular function may be processed by the provider of that tool.
Each outside provider has its own privacy policy and practices for handling information. We do not control those policies, so we encourage you to review them when using a linked service or payment feature.
We do not name a specific provider here because the tools used may change over time. We do not authorize these tools to use customer information for purposes unrelated to the service they provide to us.
If you have questions about information shared through an outside tool, contact us and tell us which part of the site or service you used.
Cookies for Site Functions and Basic Analytics
Our website may use cookies or similar browser storage for basic functionality and analytics. Functional cookies can help the site work as expected, while analytics cookies may provide general information about visits and page use. We do not use cookies for ad tracking.
You can manage or disable cookies through your browser settings. If you block all cookies, some website features may not work as intended.
Browser controls vary, so check your browser’s help information for instructions on reviewing or removing stored cookies. Your browser may also offer options to clear existing data or limit future storage.
Cookie settings apply to the browser and device you use, so you may need to adjust them on each device. We may update how the site uses these basic cookies as website functions change, and this section will describe the practices in effect.
How Long We Keep Customer Records
We keep information for as long as it is needed to handle your request, provide service, and maintain useful business records. Form submissions may be retained while an inquiry or service issue remains unresolved, then kept as needed for follow-up or recordkeeping. Service records may be kept for warranty, compliance, accounting, or other legitimate business purposes.
The time we retain a record can depend on its purpose and any legal or operational requirements that apply. When information is no longer needed, we take reasonable steps to delete it or remove identifying details, subject to any recordkeeping obligations.
You may ask us to delete information, and we will review the request. Some records may need to be kept where required by law or needed to document a completed service or resolve a dispute. Contact us using the details below to make a deletion request.
Request Access, Changes, OR Deletion
You may contact us to ask what personal information we hold about you, request a correction, or ask us to delete information. To help us find the right records, include your name and the phone number or email address used for your inquiry.
We may need to confirm your identity before acting on a request. We will review it and respond in a reasonable manner, subject to legal or recordkeeping requirements that may apply.
For privacy questions or requests, call (512) 566-1992, email contact@portapottiesforrent.com, or write to 1210 W Parmer Lane, Suite 110, Austin, TX 78727. Please do not include payment details or other sensitive information in an email.
If our practices change, we may revise this page to reflect the updated information. Contact us if you need help understanding how we handle information connected with your service.